1. General
    1. This Privacy Policy refers to this Website and its associated Services from the perspective of privacy related issues.
    2. We collect information related to our Users with the sole purpose of improving their experience and satisfaction with our Website.
    3. This Policy includes the following definitions and expressions with the following as being described and explained hereby:
      • “eTraffic” herein under is referred to as “We”, “Our”, “Us”, or “Provider”
      • “User(s)” herein under referred to as “You”, “Your”, or “Yourself”
      • “Website” refers to the web page used for the purposes regulated by this Policy
      • “Privacy Policy” herein under is referred to as “Policy”
      • “Services” refers to the activities of the Provider and information that can be obtained on the Website according to this Policy
  2. Principles
    1. The Australian Privacy Principles (APPs) are contained in our Privacy Policy and its associated documents according to the recommendations included in the Privacy Fact Sheet 17 issued by the Office of the Australian Information Commissioner of the Australian Government on January, 2014.
    2. In order to ensure that our Users are fully aware that we may collect and use their private information our Privacy Policy clearly and in a completely transparent way urges them to read and accept our Privacy Policy before commencing to use our Services. In addition, our Users are strongly advised to carefully examine our Privacy Policy and its associated documents.
    3. At the moment we will provide our services only on a national level. However, this website is intended to offer its services for the international users with no limitation. As soon as such new events occur, we will update our Privacy Policy according to the 8th Australian Privacy Principle and inform all of our Users accordingly.
  3. Data
    1. We collect, process and transmit personal data of the Users with the sole purpose of ensuring the very functionality of the Website itself.
    2. It is the exclusive right of the Users to make a decision whether or not and to which extent they will disclose their private information. Nevertheless, all Users are hereby advised that certain data is required in order for them to use the full features of this Website including the opportunity to use the Services themselves.
    3. For these purposes the cookies are being used. All Users are advised to read more about cookies and their influence on privacy issues.
    4. The main purpose of the data collected with the help of cookies is to improve the Users’ experience of using the Website’s features.
    5. The third parties are not under any circumstances allowed to collect the private data related to our Users.
    6. Please note that the exceptions from the rule mentioned in the section 3.5. are to be applied in the following situations:
      • Your private information can and will be disclosed for the purpose of judicial, legal or other similar cases and proceedings
      • For the purpose of newsletter and other advertising related information with your previous consent
    7. Please note that it is your sole responsibility to take care that all information provided by You to the Website is accurate, updated and valid. We exclude ourselves from any responsibility in this matter.
  4. Confidentiality
    1. All information obtained according to the above mentioned rules will be treated as strictly confidential.
    2. By accepting this Policy you authorize us to use the information obtained as being described hereby for the sole purpose of improving the Website itself.
    3. We are entitled to inform you from time to time about our new offers and features.
    4. We may collect any other relevant information which can contribute to our Website improvements with no obligation to notify you about these actions.
  5. Complaints
    1. If you believe that Your complaint is justified feel free to submit it in a written form to the following email:
    2. You will receive an official letter on Our behalf in which We are informing You that You have initiated an official complaint procedure.
    3. You will be offered with one or more possible solutions in order to deal with Your complaint adequately. You are required to provide additional details regarding Your complaint or suggest a solution of Your own. Please note that We are not obliged to accept Your suggestions for resolving Your complaint.
    4. We will offer You one or more additional solutions based on your additional information you submitted to us or based on your suggestions. At this stage, you are required to choose one of the offered solutions on our behalf.
    5. Please note that You are required to carefully examine all of Our legal documents, including Our Terms and Privacy Policy before submitting any of Your complaints.
  6. Disclosure Policy
      1. In accordance with the 6th Australian Privacy Principle and according to the recommendations included in the Privacy Fact Sheet 17 issued by the Office of the Australian Information Commissioner of the Australian Government on January, 2014 We may disclose our User’s private and other relevant information for the primary purposes necessary for the functioning of our Website including the provision of our Services.
      2. According to the same Principle We may disclose Your information for the secondary purposes when it is required by the law or some other authority. Each case of the secondary purpose disclosure will be followed by an appropriate notice for the User in question.
      3. Please be advised that according to the 6th Australian Privacy Principle and according to the recommendations included in the Privacy Fact Sheet 17 issued by the Office of the Australian Information Commissioner of the Australian Government on January, 2014 we do not have an obligation to inform you about the disclosure of your private information in the following cases:
        • When you gave us Your permission to use Your personal information for the purpose of the direct marketing;


      • When it is required for the purposes of the government personal identifiers;
    1. Please note that We cannot accept any of Your complaints associated with the disclosure directly related to the primary reasons essential for the functioning of our Website and Services. When it comes to the disclosure associated with the secondary reasons, all that is in our power is to provide you with an appropriate notice about these events.
    2. Please note that all of Our staff directly involved in the disclosure of Your private information is properly trained and fully aware about the requirements of the Australian Privacy Principles (APPs) which are contained in schedule 1 of the Privacy Act 1988 (the Privacy Act) according to the requirements and recommendations issued by the Office of the Australian Information Commissioner of the Australian Government on January, 2014.
    3. We have taken all the measures possible to prevent any eventuality of Your private information leakage, including unauthorized access to it. However, we cannot guarantee that these unwanted events will not happen at some point in time. For these reasons, you are strongly advised to submit and disclose only the private information, which is absolutely necessary for Our primary purposes. Do not disclose or submit your private information which is not crucial for Your use of Our Services or in any other way can seriously compromise Your situation.
  7. Final
    1. This Policy is to be regulated and governed by an exclusive jurisdiction of the Australian Law and Courts. Any potential dispute or issues derived from or related to this Policy is to be addressed directly to the courts of Australia.
    2. All Users are strongly advised to try reaching a settlement by the means of mediation and/or negotiation related to the issues or disputes derived from this Policy, before addressing the court as the final legal instance.
    3. This Policy between you and the Provider which regulates the issues and situations herein described and explained are to supersede any other agreement or document previously signed or accepted, in written or oral form, between you and the Provider.
    4. By accepting this Policy, all Users are to accept limitless and unconditional presumption that they are fully and completely aware of all Policy sections, articles and regulations.
    5. In case, that any part of this Policy becomes invalid or non-applicable the remaining parts will have the full obligatory power for its Users.
    6. You are hereby to express your explicit approval that your private information can be retained as long as it is required for the reasons explained in this Policy. In case, when we no longer need the information for any purpose for which the information may be used or disclosed by Us, We will take reasonable measures under the given circumstances to destroy the information or to ensure that the information is de-identified to your best interest.
    7. We will treat your private information with the utmost care possible. However, we cannot guarantee you the absolute protection against potential security threats and risks.
    8. We are fully entitled to change this Policy entirely or some of its elements occasionally with no obligation to inform the Users about this.
    9. If you have any questions referring to our Privacy Policy please feel free to email us at the following email:

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Level 1, 530 Little Collins Street, Melbourne VIC 3000, Australia | 1300 887 151

Level 2, 50 York Street, Sydney 2000 | 1300 788 679

Level 1, The Realm, 18 National Circuit, Barton Canberra ACT 2600 Australia | 1300 765 708

Level 1, 16 McDougall Street, Milton 4064 | 1300 765 709

220 Varsity Parade, Varsity Lakes QLD Australia 4227 | 1300 887 804

Level 1, Paspalis Centrepoint, 48-50 Smith Street, Darwin NT 0800 Australia | 1300 889 815

Level 18, Central Park. 152-158 St Georges Terrace Perth, WA 6000 Australia | 1300 550 753

Level 3, 97 Pirie Street, Adelaide 5000 | 1300 669 895

Level 6 Reserve Bank Building, 111 Macquarie Street, Hobart TAS 7000, Australia | 1300 885 870

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